Call0800 715 485
Print this page print this page

Already a customer

We trust you will enjoy years of worry-free ownership of your Stannah stairlift but we are always here to help if you have any queries or concerns.

If your stairlift is still in warranty – two years for new product and one year for reconditioned – you will benefit from our comprehensive service package. Once your warranty comes to an end your local service branch will be in touch to let you know about our ongoing service packages – see our aftercare page for more details.

Should you be having trouble with the performance of your stairlift before you call a service engineer it’s always a good idea to check your user manual or our troubleshooting pages to see if any problem you have can be resolved quickly by yourself. If you are still having trouble contact your local service centre and they’ll be happy to help – you can find their contact details on our service centre page.

And remember even if you don’t have a service contract with us, or even have another brand of stairlift, we can help.