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Full two-year warranty
Manufactured in the UK
14-day satisfaction guarantee
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Aftercare

At Stannah we understand the importance of peace of mind and in the unlikely event you need assistance with your stairlift or homelift our nationwide teams of locally-based service engineers are on standby 24 hours a day, every day of the year.

We offer comprehensive warranties with all new and reconditioned stairlifts and our homelift products (please see our terms and conditions for full details. Note warranties on products bought via third parties or with the aid of a grant will vary) . All our new stairlifts come with a 2 year warranty and include 2 free annual services; our reconditioned stairlifts come with 1 year warranty and 1 free service. Each homelift comes with a 2 year warranty and includes 2 free service visits. Our warranty service includes:

  • Planned maintenance visit/s
  • Priority access to our breakdown service, 24 hours a day, every day of the year.
  • Most replacement parts needed due to normal wear and tear.
  • Call outs due to product break downs (please note call outs due to misuse, accidental damage or other circumstances beyond our control will be charged – see T&Cs for more information)
  • Reduced rates for any work not otherwise covered

5* Service Contract

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  • Planned maintenance visit/s
  • Priority access to our breakdown service, 24 hours a day, every day of the year.
  • Most replacement parts needed due to normal wear and tear.
  • Call outs during office hours to product breakdowns (please note call outs due to misuse, accidental damage or other circumstances beyond our control will be charged – see T&Cs for more information)
  • Reduced rates for any work not otherwise covered

Please see our service contract terms and condition for full details. Your local service branch will be happy to answer any other queries you may have.

If you should need to contact us to arrange for an engineer to visit and service or repair your stairlift or homelift, please contact your local service branch for the fastest possible response – you can find their number below. Remember, we can repair and service all makes of stairlifts and homelifts, not just our own Stannah models.

3* Service Contract

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  • Planned maintenance visit/s
  • Priority access to our breakdown service, 24 hours a day, every day of the year.
  • Most replacement parts needed due to normal wear and tear.

Your next step

If you have any question related to your Stannah Stairlift, please locate you local service centre who will be able to help you.

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