Call0800 715 485
Print this page print this page

Customer Testimonials

Stannah Stairlifts comes highly recommended from our satisfied customers and below you’ll find our most recent stairlift reviews and customer feedback.

From customers letting us know of their satisfaction with our attentive sales team to their delight and appreciation of our mess-free installation and quick response service calls, we continually aim to fulfil our Stannah promise: Always true to our word.

We love hearing from our customers whether that’s letting us know about your experience with us or sending us over your stairlift feedback, we value and appreciate everything you take the time to send in.

If you’d like share to your experience of Stannah Stairlifts or give one of our products a review please ­contact us – we’d love to hear from you.


Mr V, Redditch

Having worked as a senior professional who understands the importance with engaging positively with one’s customer, I was very impressed with your sales consultant’s professional conduct, his thoroughness and attention to detail. More than that, both I and my Brother in Law were impressed with the way in which he engaged sincerely with our parents-in-law, showing them great courtesy and respect, and considerable empathy for the infirmities presented.

Kate Sheehan, founder of The OT Service

As we age our risk of tripping and falling increases, this is often due to poor balance. Stannah have worked with industry experts and older people to create the Balance app. Using structured exercises that target and improve core stability, this excellent new product can be utilised as part of a prevention programme of therapeutic intervention, reducing risk and maintaining clients independence


Mrs B, Bedfordshire

The chairlift itself is of an extremely high quality, the upholstery is unobstrusive and the runner sits very neatly against the wall.

Mr K

The stairlift has made a big difference to my life. I feel happy to go up and down stairs now. I cannot believe what a difference such an easy idea as a moving chair could make to my life.

Mr W, Leeds

Your sales consultant appeared at my door immaculately dressed and conducted the whole process in a most pleasant and professional manner. He is a credit to himself and the company.

Mrs R, Bristol

Please thank the two men concerned with fitting everything. They were kind and helpful and kept the house spotless!

Mrs D, Surrey

Now I wonder how I struggled for so long before making up my mind. Life is so much easier now. Thank you all so much.

Mrs P

I have been extremely impressed and pleased with the installation from start to finish. I am so glad I chose Stannah.

Mrs S

Very satisfied with everything and pleased with how the work was done. I am 92 and looking forward to using it.


Mrs Robins

The service was quick and reliable. The employees were professional and happy! So glad we chose Stannah.

Mrs Rhodes

The sales consultant was excellent. She showed me every detail of the lift and where it would fit etc. Also it could be used as a barrier at the top of the stairs thus preventing accidental falls in the night. Overall Stannah was excellent and I would have no hesitation in recommending them to anyone.

Mr Eaton

We are so pleased with your service, all the men concerned were friendly and put us at ease and were both sociable clean and tidy, would certainly recommend you to anybody. It has made my life so much easier. Thank you so much.

Mr Hoskins

An all round five star performance!

Mr Hirst

Your stairlift takes the pain of going upstairs away.

Mr Ingham

The stair lift has made such a difference to my husband’s life already, that we feel it is money well spent. It has given him his independence back and has allowed us to stay in the home that we love. Thank you so much Stannah

Mr Crowshaw

Top marks for your friendly, clean and tidy work team. My wife and my self were very pleased. They are a credit to Stannah.

Mr Twomey

Delighted with the stairlift. Life changing!! Wish we had purchased one 6 months ago. Well worth the money.

Mrs Vernais

A great, professional and understanding team who did a great job from sales to completion. Mum (aged 91) says “getting up and down stairs, is like heaven” and that the installers were “Complete Gentlemen”! A very satisfied customer and daughter who cares for her.

Mrs Redfern

The sales representative was very professional whilst also being friendly. She involved all of us and was careful to make sure that we all understood what was being said and asked us all if we had any questions. We didn’t feel under any pressure to place an order, and it was refreshing to be given a price without her having to phone a manager and then tell us one price and then more prices if we had it installed within a few weeks or another if we placed an order today. She left us with a proper written quotation and left it with us to decide if we wanted to go ahead and what option we preferred.

Mrs Carter

Things are so much easier for which I am truly grateful.

Mrs Shaw

Completely happy with it – delighted!

Mrs Dragun

Surprised how easy it was, I should have done it years ago instead of struggling. Installation took less than 2 1/2 hrs – very efficient and no mess. A very pleasant experience.

Mrs George

I fought against a stairlift for 10 years until I found climbing the stairs to be too difficult. Being stubborn, pigheaded and independent is OK but secretly I think I should have had one earlier as PPMS won’t go away and I hope to have 10 more years in my home now. It has made my life so much easier.

Mrs Adams

Overjoyed with the whole experience. Delighted to have this Stannah product – life changing!

Miss Clarke

Everyone was understanding and super efficient. Having a Stannah has transformed my way of life. Thank you.

Mrs Tunney

It has made life easier and more bearable.

Mr Williams

Stannah staff showed professionalism, patience and understanding and of course excellent workmanship.

Mrs Instance

It will make so much difference to both our lives. Mine pain wise and my husband worry wise. The two gentlemen were a pleasure to have, they were very polite, worked very hard and explained everything so easily I could understand it well. My husband and I enjoyed the Stannah experience, the product was marvellous and staff felt like friends, even the dog liked them!

Mrs Smith

I would recommend Stannah to anyone who is thinking about buying a stairlift. I have been very impressed by the service provided from my initial contact to installation. The Stannah stairlift was the best looking and blended in with my decor.

Mrs Kelly

I wish I’d had one a while ago.

Mr Mahoney

It has proved to be life changing for me and is the high quality I expected and great fun to use! I enquired in the morning and received my quotation in the afternoon, beat that! We had a very friendly, informative visit from Stuart Thomson who convinced us that we would be happy with our stairlift… exactly right. Thank you Stannah.

Mrs Randle

Going up and downstairs is less painful and more fun. Excellent service by all concerned.

Mrs Beecham

I just want to say how I love my Stannah stairlift. I think the whole machine is a marvellous invention – I don’t know how I managed without it. Thank you I love it and will treat it carefully. It is a great piece of machinery.

Mrs McInerney

Great family business, they have old fashion values.

Mrs Letham

So glad it has given me the ability to get downstairs again. Will certainly recommend the company.

Mr Longmore

Everything ran smoothly and on time from the very beginning. The stairlift was installed with care and no mess. Everyone connected with Stannah were courteous and friendly. Thank you.

Mrs Collister

No complaints, just compliments.

Mrs Jubb

Great job from start to finish, I feel so safe now, I am over the moon, Thank you. Really happy with all the work and everyone involved.

Mrs Mitchelle

Pretty much perfect from start to finish.

Mrs Picken

When the staff rang me they were very kind and patient when answering. You have brilliant staff, who didn’t hang around, just got on with the jobs they were assigned to do. Please thank them all on my behalf.

Mrs Mann

I cannot believe the difference the stairlift has made to me – I am no longer exhausted when I get to the top of the stairs. I feel really safe when travelling up and down. Many friends have asked to try it – I have told them there will be a charge like the fairground!!!

Mrs Bingley

The two gentlemen that came to install the stairlift were polite and courteous and explained the working of the stairlift. I couldn’t be more happy at the moment, it will help me a great deal. Thank you.

Mrs E Smith

I chose Stannah because it’s family run, has a good reputation for reliability, a good product with plenty of choice and a good network of service engineers. I was impressed with the men who did the installation – everything was unpacked outside and there was no mess indoors. They were quick, efficient and cheerful, courteous, polite and very patient explaining to my mother (96) how to operate the lift. Thank you very much.

Mr Abdulla

Everyone has been fantastic. Jay was amazing. He really went the extra mile for us. I think the rental option is a fantastic service to offer. We have already recommend your product and services and will continue to do so. A 5* experience from start to finish.22

Mrs McDonnell

A first class experience. I cannot fault anything that was done, very impressed.

Mr Mills

Every member of staff we spoke to were professional and nothing was too much trouble, what an excellent team you have working for you.

Mrs Read

With my stairlift I have regained my independence. Thank you.

Mrs Simcox

Professional, courteous, affordable, sturdy. Not pressurised at all to purchase. You did not keep pestering me with phone calls. Thank you – refreshing!

Mrs Cheal

We are very pleased to have our stairlift supplied by a British family run company.

Mr Hobbs

Very prompt and personal service. Price seemed reasonable for product offered. This meant I didn’t want to enquire elsewhere as I was happy with everything about Stannah. Seemed a very personal approach. Salesman very knowledgeable and very patient in explaining things to my elderly Dad – again the personal touch.

Mrs Hall

Thank you so much for making my mobility that much easier to cope with, a real blessing.

Mrs Jonas

A great experience and would recommend Stannah to anyone needing a stairlift. The workmen are a credit to Stannah. I can’t believe how helpful and courteous they were, a pleasure to have in my home.

Mrs Smith

Very satisfied everyone was on time and did a very good job. I am over the moon with it.

Mrs Meadows

The whole experience was excellent! Thank you so much!

Mr Quinn

The whole impression of this team is one of a close knit team working together to bring about a first class result.

Mrs Franklin

We are delighted with the stairlift and wish to thank the company and all staff for their prompt, efficient and courteous service. The work was carried out with minimum of disruption and noise. The fitter was pleasant and polite, as was the electrician. They left everything clean, tidy & ready to go.

Mrs Bridgeman

At every stage I was very impressed with the cheerfulness, courteousness and efficiency of all staff.

Mrs Rotherham

Both Sales consultant and installer Liam were friendly, polite and respectful of my Gran. (We were) very pleased with the price – would have had one sooner if we’d realised.

Mr Sinclair

From my first enquiry to the completed installation everything was dealt with very efficiently and in a professional manner. Whole experience was stress free. From my experience nothing could have been improved upon. Well done! A role model of how business should be conducted.

Mrs Rutt

We were extremely impressed with the whole process from the initial visit of your sales representative to the installation. Your sale representative was very helpful and answered all our queries and confirmed our decision that we were right to approach Stannah.

Mr Kirkland

All your staff that visited my home, were polite and well mannered, it was a pleasure to have them in my home.

Ms Knight

Helpful pleasant staff at all levels. Not pushy, nor did they phone every day and pester, or put down other firms.

Mrs Edwards

Just to say how kind and helpful the young men were that came and fitted it for me. And many thanks to you for making my life so much easier.

Mrs Griffiths

Excellent installation. Instructions given clearly and with great patience. We are enjoying using the lift and it’s benefits.

Mrs Coombe

All the staff involved with the installation were brilliant, nothing too much trouble. Always polite and could have been family members they treated me so well.

Mr Oldfield

So far having the Stannah stairlift has made life better as we are able to use our main bedroom again after having to do without it as I have heart trouble and was unable to get to the four bedrooms upstairs.

Mr Brierley

A faultless experience, thank you.

Mrs Jennings

I find it very important if you have any work done in your home, to feel comfortable with the worker. We felt very comfortable with Jason he was very polite, efficient, cheerful, he made it a very pleasant experience.

Mr Jones

Excellent service. Staff were great, pleasant, well mannered.

Mrs Bolton

The whole experience with Stannah has been very efficient and wonderful.

Mr Giles

Speedy and efficiently done, my mobility is much improved. I can actually go upstairs more than once a day. Many have said thank god you chose Stannah!!

Mrs Oldham

The staff worked tirelessly and were very polite, helpful and courteous and did not stop till finished.

Mrs Phillips

We are very happy with the stairlift, it has made life much easier.

Mrs Hodges

We are always uncomfortable with strangers in our home, but the men working for Stannah are very good at putting people at ease.

Mrs Packham

Dealing with Stannah on every level was a delight, always polite and explained every step along the way.

Mrs Stuart

Very pleased with all aspects of your work and product.

Mr Jones

Very friendly staff. From start to finish the whole process was great.

Mrs Miller

All staff made me feel important.

Mr Hill

I have always considered Stannah the worlds best after having 18 years of good service and respect by Stannah. SECOND TO NONE!

Mr Dent

The young lady that took my first telephone call was excellent.

Mrs Tomlin

Stannah have been remarkably considerate and helpful. Compared to other companies your sales person was completely different and did his job very calmly and with the minimum of superfluous sales chat.

Mrs Parrott

I couldn’t fault the service received by Stannah staff from my initial email on 19th January to installation on 24th January.

Mrs Jenkins

The stairlift has transformed my life. I can now get upstairs as frequently as I like, well done Stannah.

Mr Sims

Fantastic – my life improved 100%.

Mrs Hudson

I can recommend Stannah, it is an excellent stair lift and has made such a very helpful difference to my life. Thank you so much.

Mr Cole

As I had to go into hospital whilst negotiations were going on I found the people I spoke to were very understanding.

Mrs Dresch

I found every person I spoke to very, very courteous and willing to answer any questions.

Ms Reynolds

The staff have been kind and sympathetic. The engineer was very efficient and took the time to explain everything. My house has now doubled in size for me.


Mr & Mrs Bushell

The difference that the lift has made to our lives was so evident from day one and we cannot thank you enough.


Mrs Davies

Since having the stairlifts we are both getting a good nights sleep in our beds and the quality of our lives has vastly improved.

Mrs Jones

The work of your whole team makes such a difference to the lives of those whose mobility has been affected. My mother and I are very grateful for the high standard equipment that you supply.

Mrs Bell

It was a pleasure to try it and exciting, it’s comfortable and so quick we will certainly recommend Stannah to others.


Mrs Collyer

I am very satisfied with the stairlift; it is easy to use, good to look at and is making life much easier for me!

Mr MacKenzie

Your stairlift was installed 2 weeks ago and it has made a great difference to my life. I turned 93 recently and now I can go up and down stairs at will.

Mrs Clarke

I wonder how I ever managed without it.

Mr and Mrs Peever

We would like to thank you & your company for an excellent stairlift and fitting. It has changed our lives completely & my wife is now completely independent, being able to go to the bathroom, bedrooms… She has complete confidence in the chair lift.

Mrs Maguire

The chair lift is a godsend. So easy to use and helpful. My husband and I are both 80 years old this year and without this we would have had to move, we have lived here 45 years so did not want to do that.

Mr Raleigh

It would be remiss of me if I did not write thanking the workmen for their kindness, cleanliness and expertise in their work.

Mr Kitcher

The stair lift has made a big difference to my life I feel happy to go up and down stairs now. I cannot believe what a difference such an easy idea such as a moving chair could make to my life.

Mr and Mrs Finney

Your workmen were totally competent and did the installing with a minimum of fuss. We are very pleased and have commended your lift to some of our friends.

Mr Kitcher

As for Nick the gentleman who came to fit the stair lift he was hard working polite and took time out at the end to show me how it works and explain what to do if I was to have a problem in any shape or form.

Mrs Cooper

I am very pleased with the way it was fitted by your engineer, a most pleasant informed helpful person and am using it very easily indeed. So simple no problems, it will be such a help for me.

Mr Preston

…we are delighted with the installation which will be of great benefit to both of us. Your engineer did an excellent job.

Mrs Gauterin

May I commend to you the people of your workforce who installed it. The electricians and the installer arrived on time and carried out the work with the maximum efficiency and with minimum inconvenience to me – all in all – a great success and I thank you all.

Mr Wilson

I would like to bring to your attention the pleasure I had in meeting your Sales Consultant, Mr Peter Greenhalgh. He appeared at my door immaculately dressed and conducted the whole sales process in a most pleasant and professional manner. He is a credit to himself and your company.

Mr Kitcher

Mr Shane Chalkley the sales consultant who was very helpful and very polite. What impressed me was he took the time to sit down and explain everything in pure English and at the end of the discussion he did not pressure me for a sale.

Mr Tyson

It has been so refreshing to deal with a firm that appreciates what I call old fashioned values, superb service with a first class product.