Dear Mr Patrick Stannah,
I am delighted with the efficient, organized and helpful way that I was firstly sold the lift by Mr Andy Morton who also stuck to his original terms and offer of 2013 and then by Alan your electrician and then by the two men who installed the lift. I could not fault any of them, thank you all very much.
I would be delighted if you could please send me as soon as possible a second copy of “looking after your stairlift”, model 260 Starla and also an additional extra key and three extra key fobs. I should find all these very useful indeed and would willingly send the cost involved.
Your chair has made me feel much younger!