Dear Mr Stannah
Thank you for your letter of 3 February 2012. I have waited for a week before writing to express my wife’s and my satisfaction with our stairlift. Within three weeks of my discharge from hospital and decision to have a stairlift your sales representative had called, and the lift was installed, which we consider good service.
Your installers were quick, clean and helpful (Julian and Steve from Newport depot) and after becoming accustomed to our personal rack-railway in a prominent position – no problem for me as an ex-railwayman – we find the lift an inestimable benefit to life in our household! Many thanks !