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Customer Letters

Martin and Sue’s Story

Martin: For 15 years I have been walking around on a bad knee. At that time I didn’t know any different so I used to struggle up the stairs.

Sue: I had to obtain two quotations, so I chose Stannah and another. I phoned Stannah and they booked an appointment. Well, Shaun phoned back and he was here within a week or so and then Shaun came back to do the measuring and what impressed me was he took so much care.

When the fitters came the rails were exactly to this house. It’s a precision job.

Martin: It took about 4 hours — that’s all. And I said, “Well, I’ll hoover up”. He said, “No, don’t bother, we carry our own hoover.” Very impressed.

He gave me a demonstration and I was, well, taken aback, especially when he showed me the remote control, I thought“Here we go”. I can be half way up the stairs or half way down the stairs. If I forget anything I just turn the handle the opposite way and off I go again.

Sue: If someone came to me for advice I would say, you know, without delay ring a reliable company and Stannah would be the top of my list.

Martin: I really could not believe I could get on there and to walk straight off onto a landing. I had never done that. That is super duper duper. I would recommend Stannah to anybody.

Martin and Sue purchased a Sofia stairlift for their curved staircase

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