Dear Mr Stannah
This is to belatedly reply to your kind letter of 9th May 2014, and all the supporting documentation for the installation of my stairlift from your company. As your engineers may have told you, although I have a modern house, the stairway to the first floor was steeply angled with quite a deep tread. It was therefore getting quite stressful for me (I am 87 years old) to use the staircase.
Your stairlift has now completely removed that stress and physical effort and I can now relax and enjoy the house for I hope a good few more years to come.
I have taken note of all your after sales service with my grateful thanks to your and your staff.
John W Mills