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Customer Letters

Mr & Mrs Morphey

Dear Mr Stannah

May I please make the following comments regarding my recent purchase of a stair lift from your company.

My first contact by telephone was very good, your staff so helpful and explained in detail and answered every question.  Arrangement was made for a sales consultant to contact and visit.

Miss Jo Passalacqua came and how I envy you, I have been in sales for all of my business life and this young lady impressed me with her knowledge of the product her respectful manner and her kindness in explaining things to us two ‘oldies’.  After consideration I telephoned her and placed my order.  A further visit was made by her and detailed measurements were taken again she was so helpful.

Several days later I was advised of a firm delivery date and on this date your installation crew arrived.  The complete stair lift fitted in record time and everything cleared up and before leaving they both made absolutely sure that both my wife and me understood completely every detail of working of the lift.

I confirm that it was an absolute pleasure to have these two gentlemen working in our home.

Well done with staff like this you can only but success.

Finally the lift is working like a dream.

Your sincerely

John and Jill Morphey

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