Dear Mr Stannah,
I am writing in reply to your letter ref xxxxx of the 14th December to say how delighted we are with the stair lift.
Before making a decision I contacted other stair lift companies but on meeting Mr Richard McEvoy who called on a Sunday morning and explained everything to us in great detail we had no doubt that yours was the company we should like to deal with. He took great pains and we were most impressed.
Since having the stairlift installed on 13 December by two very helpful engineers, a Mr Mead and one other, we have been delighted with it. It has met all our expectations.
Our thanks to your company and especially to Mr McEvoy who was the determining factor in our decision.