Dear Mr Stannah
Thank you for your letter of 27th October, following the installation of my new stairlift. I am pleased to confirm that we are completely satisfied with the chair and really appreciate the benefit that it provides.
We are particularly grateful to Jo Passalacqua, the Sales Advisor, who was so helpful and carefully explained all aspects of the models available. As a result, her comprehensive advice enabled us to decide and place an immediate order.
The Engineers who did the installation, were efficient and tidy in doing so and very helpful and considerate in explaining the practical operation of the stairlift before leaving.
Thank you and your staff for the excellent service we have received since our initial enquiry about a stairlift, everyone has been most helpful throughout.
PM Davies (Mrs)