I am writing to tell you that we have just had one of your stairlifts installed. From the time when your representative Nick Evans arrived to the visit of your installation engineer, Steve W. from Bristol Offices we have nothing but praise for your company.
It is rare nowadays to experience any problems from the initial visit of your salesman, to the engineer. Even the calls from your office staff, informing us of the progress when the lift was installed was impressive. It is a pity that most of British firms do not have the professionalism and courtesy as we have experienced with your firm. We have no hesitation to recommend your Stannah goods to anybody.
Elke Jones (Mrs)