Dear Mr Stannah
Thank you for your letter and invoice for the stairlift we had installed on 28/9/2010.
We were not given a customer satisfaction form to fill in. However, we are delighted with our Stannah stairlift, which has made a wonderful difference to our full use of our home. We shall certainly recommend Stannah to anyone we know who is considering a stairlift. We were dealt with so promptly after my ‘phone call and Chris Newman, who came to discuss it with us, was so pleasant and caring and explained everything to us, patiently, in full details.
The electrician, who moved sockets for us and the installation engineers, could not have been more efficient, polite, and thorough both in installing the lift and making sure we understood how to use it safely before they left. Thank you again, most sincerely.
Margery K Jagger