Our customers

We always love to hear from our customers and are proud to present their feedback as it shows how we make a difference to people’s lives on a regular basis.

98% of Stannah customers were very satisfied when asked how happy they were with their overall experience*

*based on 3,059 responses from Stannah's 2018 customer satisfaction data

Customer Letters

Dear Sir

I recently had a Stannah stairlift installed in my new home having had one at my previous address for 33 years during which time very little maintenance was required, just for general wear.

I would like to state that for this new stairlift the consultant from your sales team, Mr Nick Evans, was professional and thorough.

Mrs Y, Caerphilly

To Patrick Stannah,

Thank you for your letter, in all my 83 years I’ve never come across a firm who have lived up to their promise contained in their promotional literature.

Your firm certainly did, through out the whole process of our purchase and fitting etc every step of the way was great and the Stairlift is making a vast difference to xxxxs’ life.

Mr & Mrs M, Shropshire

To Stannah

All the staff and David Hughes, Simon, who done a great job, fitted my smart chair lift.

I want to thank you all, for all the kindness you have given me.

My chairlift is so good for me, I will not to worry now, to get up the stairs and down.

Thank you

Mrs B, Manchester

Barry’s Story

Over the last few months Barry’s osteoarthritis had worsened. Movement around the house and in town had become increasingly tiring – and walking up steep hills or stairs was a painful ritual. “As a former engineer who still enjoys fixing things and leading an active lifestyle the reality began to hit home as I became unable to move around the house with ease anymore.”

“The workmen who installed the lift were excellent” explained Barry’s wife Margaret. “They were friendly, careful, gave us full training on how to use it and they didn’t leave any mess for us to clean up.”

“Barry is much happier now that he has a Stannah stairlift. It’s safe, reliable and has enabled him to be more active in and outside the home”

See all customer stories

Submit your own review

If you would like to provide feedback on your experiences of using Stannah, please contact us using the email marketinguk@stannah.co.uk

Customer Testimonials

We always love to hear from our customers and are proud to present their feedback as it shows how we make a difference to people’s lives on a regular basis.

Your company has achieved an excellence other company's strive to attain. A brilliant British business at its best! Mrs N had a curved Siena stairlift installed in June 2019. *Customer names are protected for privacy reasons

Mrs N, Lancashire

I did not really want to admit I needed a stairlift and I fought this battle with my daughter but now I have one and know how easy it was to install and use, I can't imagine being without it. I am not a prisoner in my room upstairs anymore. I have the freedom of my whole house and the…

Mrs S, Bristol

Just a thank you note to all your staff who made it possible for us to stay in our two storey house, instead of moving to a bungalow - as I have debilitating Gout at times, and am further a heart bypass patient. We oldies really appreciated the prompt efficient attention to our order by your Bristol Division, Nick Evans…

Mr H, Wales

This could well be one of those reviews that you don't believe is genuine. From initial enquiry to the installation, everything was so easy. The salesman was excellent, informative and very personable. The carpenters and electrician were punctual polite and tidy and the two young men who installed the lift were outstanding. They did a superb job and really took…

Miss M on behalf of her mother Mrs M, Middlesex

Our customers

Customer Letters

Barry’s Story

Submit your own review

Customer Testimonials

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